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Storm Keating has hit back at a cleaner she hired who claimed that she and her husband Ronan refused to pay a £500 bill.
The cleaner, Jasmina Dimitrieva from the specialist cleaning company JMV Cleaning, alleged that she has been looking for payment since December.
However, Storm is now responding to the claims calling Jasmina’s interview a “bogus article”.
She took to social media to share pictures of how she says Jasmina, and her team of five other cleaners, left her former home after they were hired to complete an end-of-lease deep clean.
The mum-of-two wrote: “We feel compelled to share a msg we sent to someone who chose to sell a story to the press rather than do the job she was actually employed to do.
“Dear Jasmina, we were contacted during the week by The Sun about your bogus article and asked for our side of the story - we declined to comment and instead rise above it.
The fashion designer claims that she and Ronan discovered their home in a “disgraceful state” after the cleaners left.
“We considered publicly sharing the service we got from JMV Cleaning Services with our followers to caution others from hiring you.
“You promised us a service you didn’t perform & then unilaterally increased the agreed contract price by 120% AFTER you supposedly did the clean without any consultation, pre notice or agreement.
“You then broke our trust by demanding payment saying the job was complete, when in actuality the house was left in no acceptable state for handover.”
Swipe across to see inside Storm and Ronan's gorgeous new home
Storm and Ronan Keating show off gorgeous finished home after major construction workView gallery
She said that they thought they could fix the situation “professionally & amicably” but Jasmina’s interview led them to “share the truth”.
The Australian continued by writing that she and Ronan were initially quoted £500 and claims that JMV Cleaning googled their home and increased the price to £550.
Storm alleges: “You invoice £1200 AFTER the fact despite your cleaners spending no extra time. I also walked you around the house & you didn’t express concern about it being bigger than expected.
“The Removalist company categorically deny your claims that they prevented you from fulfilling your duty or that the house was “full of furniture”.
“They had already removed most contents during the 3 days prior. The carpet cleaning company confirmed same.
She then posted some of the pictures she says she sent to Jasmina’s from their home with hairs in bathtubs, full rubbish bins and a dirty toilet.
“I then spent 5 hours cleaning the house myself because I was mortified by how it was left and we had to give the keys back to our landlord.”
She ended her posts by saying that she sent the report to Jasmina and said she would pay in full if she returned to the house to fix the areas outlined.
Storm added: “We acted fairly and gave you every opportunity to do the right thing. Anyone else in our position would have done the same.”
Jasmina claimed to The Sun that she has been left “unpaid” which resulted in her playing her five staff members “out of her pocket”.
She alleges that she had been informed the property was a “regular five bedroom house” but the job turned out to include seven bedrooms, eight bathrooms and three kitchen.
The cleaner said: “The Keatings are wealthy people. They should not be treating me this way. How Storm replied was terrible
“Only when we walked into the house did I realise how big it was.”
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